Terms of service

Welcome to Divine Mercy. By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms By placing an order or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and any other policies referenced herein.

2. Eligibility You must be at least 18 years old to use our services or be guided by a legal guardian. By using our services, you represent and warrant that you meet this requirement.

3. Pre-Orders Divine Mercy pre-orders, This means items are produced or sourced specifically upon receiving your order. As such, all sales are final, and no cancellations, returns, or exchanges will be accepted, except as outlined in our Refund Policy.

4. Product Information We strive to provide accurate product descriptions and images. However, due to variations in display settings and manufacturing processes, slight differences may occur. We do not guarantee that the product images accurately depict the final product.

5. Payment Terms Payment is required at the time of placing your order. We accept payment methods as displayed at checkout. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.

6. Shipping and Delivery Shipping timelines are estimates and are subject to change based on production schedules and carrier availability. Divine Mercy is not responsible for delays caused by shipping carriers or events beyond our control.

7. Damaged or Defective Items If you receive a damaged or defective item, you must contact us within 48 Hours of delivery. Please provide your order number, a description of the issue, and photos of the damaged or defective product. We will review your claim and provide a resolution at our discretion.

8. Intellectual Property All content, including text, images, logos, and designs, on our website or associated materials, is the property of Divine Mercy and is protected by applicable copyright and trademark laws. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability To the fullest extent permitted by law, Divine Mercy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

10. Modifications to Terms Divine Mercy reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the revised terms.

11. Contact Us If you have questions or concerns about these Terms of Service, please contact us at [divinemercynyc@gmail.com].

Thank you for choosing Divine Mercy. We appreciate your trust and support!